Click on this book for downloading the thesis. If you would like a hardcopy, send me an email: contextqueen@gmail.com

The thesis presents a theoretical framework for communicating rich experience information to designers, based on several practice based studies within design industry (chapter 5). It deals with promoting empathy, inspiration, engagement with user data in concept development.

Besides this framework, the thesis presents a set of guidelines which practitioners can directly apply into their own practices (see chapter 7).